Privacy Policy

At Air and Water Care, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or contact us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details when you purchase a product or service.

• Technical Information: IP address, browser type, device information, pages visited, and other analytics data when you browse our site.

• Communication Data: Messages or inquiries submitted through our contact forms, chat features, or via email.

• Account or Service Information: Purchase history, appointment bookings, warranty registrations, and customer service interactions.

2. How We Use Your Information

We use the information we collect to:

• Process orders and provide services

• Respond to inquiries and offer customer support

• Send service updates, booking confirmations, and promotional offers (with your consent)

• Improve our website, products, and services

• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Payment processors, delivery companies, customer service software, or marketing platforms we use to operate our business

• Legal Requirements: If required by law or to protect our legal rights

• Business Transfers: In the event of a merger, sale, or restructuring of our business

4. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your browsing experience and gather usage data. You can control cookie settings through your browser preferences.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate information

• Request deletion of your data

• Opt out of marketing communications

To make a request, please email us at info@airandwatercare.ca.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of online transmission or storage is 100% secure.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from anyone under 18. If we become aware that we have collected personal information from a minor without verified parental consent, we will take steps to delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Air and Water Care
Email: info@airandwatercare.ca
Phone: 226-242-4328